ICT Scorecard

ICT Infrastructure Objectives

Ministry of Higher Education is collaborating with various development partners to support the deployment of Information and Communications Technology (ICT) infrastructure in the universities. These activities will contribute to the overall teaching, learning and research modernization strategy of MoHE.

The vision of MoHE for the ICT infrastructure in the higher education institutions is:

To provide quality technology services to the university to achieve academic excellence.


Utilize sustainable and innovative ICT solutions to modernize teaching, learning and research of the university.


The overall ICT infrastructure aims to achieve the following goals:

  1. Provide quality ICT services such as Internet connectivity, email services, educational technology tools and applications to assist e-learning implementation and IT help desk services to university faculty members, staff and students.
  2. Support and contribute in the implementation of HEMIS and strengthening AfgREN.
  3. Offer trainings and capacity building programs to university staff and students in the area of ICT with state of the art curricula and professional trainers.
  4. Partner with ICT businesses and ICT community to attract support and assistance in the area of information and communication technology.
  5. Organize and deliver digital learning resources and digital repository for university faculty members, staff and students.
  6. Develop and maintain relevant institutional ICT policies to properly utilize and maintain the ICT infrastructure.

ICT Infrastructure Progress

Information Technology (IT) Directorate of MoHE in collaboration with HEDP has implemented seven ICT center projects and has provided ICT equipment and facilities to ten universities and higher education institutions since the beginning of 2016. Seven ICT center projects have been completed and the physical work of four ICT centers is in progress. The provision of equipment and facilities have been completed in 10 universities while 12 are in the implementation phase and 2 are in procurement phase by Sep 2019.


Based on the ICT adoption and deployment strategy, the design and implementation of the ICT infrastructure shall be responsive to the need of the institution (universities and higher education institutions) and shall provide services to promote teaching, learning and research. The establishment of ICT infrastructure and provision of ICT equipment and facilities shall ensure they are properly equipped. Each institution shall allocate enough resources including physical space for the ICT setup to accommodate the requirement, workspace for ICT technical staff, training room and stock room. From the very beginning, sustainability, scalability and utilization should be strictly considered by MoHE and host institution. 

The design and establishment of any ICT infrastructure shall follow the standard performance scorecard developed by the Information Technology Directorate of higher education ministry. By following the standards set in the scorecard, the universities will be equipped with necessary computer resources such as PC pool for students, academic staff will receive necessary trainings to properly utilize ICT resources in teaching, learning and research and ICT centers will be provided enough human resources to manage and maintain the ICT investments in short-run and long-run. The scorecard is provided as follow:

Table 1: Performance Scorecard









Student – PC 65:1 PC 50% The number of all enrolled full time students per computer
Technician– PC 1:  60 PCs 15% The number of ICT technical staff per total number of PCs to maintain.
Faculty staff training 40% 35% At least 40 % of academic staff to utilize ICT services for teaching, learning and research


The ICT projects are carefully planned to accommodate the requirement of the scorecard and ensure universities are setup with required ICT equipment and facilities.